31 October 2006

Visit from Claske & Jobina (Netherlands)

It was great to have Claske and Jobina from the Netherlands stay with us for a long weekend. They did the CEF Institute with us during the summer. Our boys really took to them in Switzerland, so they were very excited that they were able to visit us in N. Ireland. Posted by Picasa

24 October 2006

First steps in deputation

We have been encouraged by the response to our first deputation meetings. We are thankful that our support is starting to come in but we still have a long way to go! We know that God is able and we believe that when "God calls God equips"!
Please pray...
  • for Gary as he attends a CEF course in Glasgow about building a support team (1-5 November) and as he shares in Harper Memorial Baptist Church, Glasgow on Sunday morning, 5 November.
  • for the two JYCs which Gary is now involved in on alternate Mondays in Craigavon and Gilford and the SYC on Fridays
  • for Gary as he preaches in Armagh Baptist (12 November) and for Claudia as she takes part in this and other deputation meetings
  • for us as a family at the Fermanagh JYC weekend in Oceanview, Donegal
  • for Claudia as she continues to help in the Girl Craftsmen and the Parent & Toddlers

  • that we would get more openings in Germany for deputation
  • for us as a family for safety in travel and the salvation of our boys
  • for Gods clear leading as to where we should set up home (currently we are looking at living in the Rheinfelden/Loerrach area of Germany which is just over the Swiss border and only 45 minutes from Kilchzimmer)

23 October 2006

Just when you thought it was safe to go back into the water

I know, I can't believe it either - but the MacBook has once again broken down! Same problem as last time 'Random Shutdowns'. I rang Apple Support. They said that I need to bring it to a repair centre in Belfast. I told them that wasn't good enough and asked to speak to customer relations. After going through the same story again, (about having the logic board replaced in Switzerland and being without the machine for 5 weeks) the guy agreed to organise a courier to collect the unit from home.
I requested a replacement unit stating that the product was not fit for the purpose but they replied with a statement that it was company policy only to replace the unit after three repairs. Oh right very funny! By that time they know and I know that the 12 month warranty will have expired and then I will no longer be entitled to a replacement. This is so annoying and frankly just not good enough! Come on Apple, your customers deserve better than this.
The last guy I spoke to on the phone was able to tell me that Apple now know what the problem is and that they didn't really know back then when they replaced my Logic Board.
He tells me now that there is a heat sink on the processor which is expanding when it heats up and as it expands it is pulling on some of the contacts and causing them to disconnect. (Some are suggesting that the heat sink expands and makes contact with the metal casing and causes a short.) Now that theyhave worked this out, they are simply replacing the heat sink and not the Logic Board. I am told that this is a simple repair and that the part is readily available. Now I am waiting for the courier to arrange a pick-up. So here's hoping for a quick turnaround.

Below are two posts which shed some light on this issue http://www.macworld.com/news/2006/10/20/macbook/index.php
http://discussions.apple.com/thread.jspa?messageID=3232501
http://www.macbookrandomshutdown.com/